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Gloucestershire: Leadership & Quality Management and Customer Excellence & Front of House Essentials
Tue 29 Oct
|Hatherley Manor Hotel
Two-day course: 29th & 30th October 2024
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Time & Location
29 Oct 2024, 09:00 – 30 Oct 2024, 17:00
Hatherley Manor Hotel, Down Hatherley Ln, Gloucester GL2 9QA, UK
Guests
About the Event
£976.00 +VAT
Two-day course programme:
Day one: Effective Leadership & Quality Management
• The qualities of an effective leader and how to develop and improve personal actions
• The difference between leading and managing
• Looking at personal and team leadership
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