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Customer Excellence & Reception Management
Wed 13 Oct
|Cardiff
Delegates are able to book one-day, two-day, three-day, and four-day courses. Each day features a different subject.
Registration is Closed
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Time & Location
13 Oct 2021, 09:00 – 17:30
Cardiff , Cardiff Holiday Inn, Cardiff CF10 1XD, UK
About the Event
This one-day course covers:
Perception of customer excellence
People buy people
Measuring customer service
The customer service journey
The importance and effectiveness of positive body language
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