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Customer Excellence & Reception Management

Wed 13 Oct

|

Cardiff

Delegates are able to book one-day, two-day, three-day, and four-day courses. Each day features a different subject.

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Customer Excellence & Reception Management
Customer Excellence & Reception Management

Time & Location

13 Oct 2021, 09:00 – 17:30

Cardiff , Cardiff Holiday Inn, Cardiff CF10 1XD, UK

About the Event

This one-day course covers:

  • Perception of customer excellence

  • People buy people

  • Measuring customer service

  • The customer service journey

  • The importance and effectiveness of positive body language

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Contact

Andy Savva PgDip CAE EngTech FIMI

Automotive Aftermarket Expert  |  Keynote Speaker | Presenter  | United Kingdom

​​

t: +44 (0) 7884 008 811

e: andy@thegarageinspector.com

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