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Cardiff: Effective Leadership & Quality Management / Customer Excellence & Reception Management
Tue 19 Jul
|Cardiff: Holiday Inn City Centre
Two-day course: Tuesday 19th July and Wednesday 20th July.
Registration is Closed
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Time & Location
19 Jul 2022, 09:00 – 20 Jul 2022, 17:00
Cardiff: Holiday Inn City Centre, Cardiff CF10 1XD
Guests
About the Event
Two-day course programme:
Day one: Effective Leadership & Quality Management
The qualities of an effective leader and how to develop and improve personal actions
The difference between leading and managing
Looking at personal and team leadership
Developing your team goals based on the business vision and sharing these with your team
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