Customer and Front of House Excellence training for independent garages
Learn how to elevate customer service levels across your team, helping you deliver a high-quality and profitable service that keeps customers coming back.
9 training dates found
Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
22–23 October 2026 · Dorking, UK
£648.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 22–23 October 2026, Dorking, UK Turn the reception desk into the key part of the customer experience.
23 October 2026 · Dorking, UK
£486.00 + VAT
Limited availability
View course details: Customer Excellence & Front of House Essentials, 23 October 2026, Dorking, UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
15–16 February 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 15–16 February 2027, London (Southgate), UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
22–23 March 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 22–23 March 2027, London (Southgate), UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
1–2 June 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 1–2 June 2027, London (Southgate), UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
28–29 June 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 28–29 June 2027, London (Southgate), UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
27–28 September 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 27–28 September 2027, London (Southgate), UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
25–26 October 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 25–26 October 2027, London (Southgate), UK Two days covering effective leadership and quality management, followed by customer excellence and front of house practice.
22–23 November 2027 · London (Southgate), UK
£748.00 + VAT
Limited availability
View course details: Effective Leadership & Quality Management Essentials | Customer Excellence & Front of House Essentials, 22–23 November 2027, London (Southgate), UKLearn at your own pace through The Garage Inspector Academy.
Online · Self-paced · Six months access
Turn every customer touchpoint into evidence that your garage is worth choosing again.
£393 + VAT
Learn more: Customer and Front of House Excellence (opens in a new tab)A full diary does not tell you whether the labour rate covers the true cost of opening the doors, whether productive hours are being recovered, or whether parts and labour are carrying the right margin.
Browse topicExplore expectations, communication and the routines that help people deliver consistent work together.
Browse topicExplore how your garage is positioned, what customers value and how your everyday communication supports your reputation.
Browse topicExplore how time, utilisation and everyday working practices affect recovery and performance.
Browse topic“Andy opened my eyes to so many things that are over looked in our profession. Some simple things, but very effective!”
Rhys Jones - Castle Garage
Practical ideas for independent garage owners.