Running the business
How you’ll know your garage is working: you can take a holiday
Ask me what success looks like and I won't give you a number first. I'll tell you the owner went on holiday for two weeks and didn't worry about the place once.
Advice for independent garage owners
Things worth knowing.
Straight-talking advice on running a garage business, from someone who ran one.
Running the business
The weight a garage owner carries: 6:30am, dark and pouring down
Lifting the shutter at half six on a wet Monday, with no idea what the day will throw at you. Vehicle owners rarely see this part of running a garage. I do.
Running the business
Why most garage owners struggle with the business side: there’s no school for it
You can study to be an accountant. You can't study to be a garage owner. So most of us arrive at ownership with the one skill the business depends on least.
Running the business
How The Garage Inspector got its name: a TV narrator said it first
Asked on camera what I actually did, I had no job title for it. So I said Gordon Ramsay, but for garages. The narrator's voiceover gave me the name.
Running the business
Front of house is the hardest job in your garage, and it decides your workshop efficiency
When we talk about efficiency, we look at the technicians. That's half the story. The bigger story is what happens at reception, and whether the job card gives your techs everything they need.
Don’t want to keep checking back?
One straight-talking email a month, with the best of it.
We take your privacy seriously. Unsubscribe at any time.