In-person garage business training

Effective Leadership & Quality Management Essentials

1 day · In person

Build a team that understands the plan and knows what good looks like.

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Upcoming dates for Effective Leadership & Quality Management Essentials
DateVenueTimeAvailability and priceBooking
22 October 2026 Box Hill Burford Bridge HotelDorking, UK 09:00–17:00Europe/London Limited availability£486.00 + VAT Book places: 22 October 2026, Dorking, UK

Nothing near you? Tell Andy where you are.

Course Overview

  1. Leadership styles

    Understand your default style and when it stops working.

  2. Clear expectations

    Define what good looks like, in writing.

  3. Team communication

    Run conversations that land instead of causing friction.

  4. Difficult conversations

    Tackle underperformance early, calmly, without losing good people.

  5. Supporting your people

    Develop and keep the technicians you already have.

  6. Quality standards

    Set the standard every job gets measured against.

  7. Consistent processes

    Same result every time, whoever is on the ramp.

  8. Checking and improving

    Close the loop and fix causes, not symptoms.

Course description

Most independent garage owners were trained to fix cars, not to lead people.

You learned the trade properly, you built something, and then one day you found yourself responsible for a team you were never taught how to manage. So you lead by example, you work harder than anyone else in the building, and you end up being the bottleneck in your own business. When standards slip, it comes back to you. When someone leaves, it comes back to you.

This one-day course deals with both halves of that problem together, because they are the same problem. Leadership is how you set direction, communicate it and hold people to it. Quality management is what happens when nobody has ever written down what good actually looks like. You will work through your own leadership style and where it is costing you, how to set expectations people can genuinely meet, how to have the conversations you have been avoiding, and how to build the standards and checks that make quality a system rather than something that depends on you walking the workshop.

Andy Savva has run independent garages, built teams, and made most of these mistakes himself. The day is practical, built entirely around the independent garage, and you leave with things you can put in place the week you get back. Get this right and the change is not just a tidier workshop. It is a business that runs to a standard when you are not there, which is the first step towards owning a business rather than a job.

“I have been running an independent garage for over twenty years and so wish the option to tap into someone like Andy’s knowledge was around back in the early days.”

Peter Bedford - GT One Limited

Who this course is for

This is for you if…

  • You are the person everyone asks, and it is slowing the whole workshop down.
  • Your business would struggle badly if you took two full weeks off.
  • You have lost good technicians and never really got to the bottom of why.
  • You believe consistent quality is what separates your garage from the one down the road.
  • You want a team that knows what good looks like without being told twice.

This is not for you if…

  • You are happy being average and busy enough not to think about it.
  • You believe every team problem gets solved by hiring different people.

FAQs

Can I book places for colleagues?

Yes. Select the number of places and enter a name, email and garage/company for each delegate. The billing details belong to the person or business making the booking.

Is VAT included in the displayed price?

Prices are shown exclude VAT.

What if I cannot attend or need to send someone else?

Contact Andy before booking to discuss cancellation and substitution arrangements for your chosen course.

Should I book accommodation and travel?

If you are arranging travel and accommodation, make sure it is all fully flexible and refundable as, while unlikely, venues or dates could change.

Do I need to provide my own food and refreshments?

You will be fully catered for. If you have any specific dietary requirements, please let me know in advance.

Want to learn in your own time?

Leading Effective Garage Teams

Self-paced · Six months access · £393 + VAT

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