Mentoring and business support

The Garage Business Masterplan

Not a cursory MOT. A full business rebuild.

In the automotive world we all understand why a car needs an annual MOT. But for a business – particularly an independent garage – an annual check-up falls well short of what’s actually needed to grow.

What I offer instead is a comprehensive overhaul. Every component of your garage business evaluated and improved for peak performance.

Andy Savva reviewing garage finances with an owner

When did you last stand back and look at the whole thing?

It’s easy to get caught up in the day-to-day and lose sight of the bigger picture. When was the last time you properly evaluated your efficiency and your profitability? Are there small adjustments that would make a significant difference?

How might the way you’re working now be holding back your customer numbers, your team’s productivity, or the efficiency of your engine room – your workshop?

Do you have a clear vision, and a plan to get there?

A vehicle can seem to run perfectly well and still be underperforming until somebody inspects it properly. Your business is no different.

A healthy independent British vehicle garage

What the Masterplan covers

Six areas. We start with whichever is costing you most.

Vision and Strategy Development
Financial Analysis
Marketing Strategy and Brand Identity
Leadership and Management Coaching
Operations and Process Optimisation
Customer Service Excellence and Front-of-House

Together we'll assess where you are now and chart a course to where you want to be. Even small adjustments, applied in the right place, can accelerate everything.

The first step · Two to three hours

I come and look at your garage first.

The Masterplan starts with a visit. Over two to three hours I get to know you, your team and how the business really runs, and we go through your financials together. That’s where the true picture comes from.

I’d always advise starting this way, but it isn’t compulsory. If you’d rather begin on a call, we can.

Once we’ve identified the key issues and built a blueprint, I work with you to put it into practice.

Four ways to work together

However often you need me.

Option 1 — Monthly, online

A 45-minute session each month over Teams or Zoom, with you and your team if useful.

Option 2 — Every two months

The same 45-minute session, every other month.

Option 3 — Monthly, plus visits

A monthly session, plus three visits to your garage across the six months.

Option 4 — Monthly on site

A visit to you every month. Not compulsory, and often not necessary.

No contract. Just a commitment to the change. Completely flexible. There's nothing to sign and nothing tying you in. If you need to pause, because it's your busiest season or life gets in the way, we pause and pick up again when you're ready. You can move between the options as your needs change, too. What I do ask is that you commit to working on it for twelve months. Not because I'll hold you to it, but because that's how long it takes for the changes to stick.

More than generic advice.

I’m not a consultant who read a book about garages. I’ve built, run, and sold them, with all the successes and the expensive mistakes that come with it. That first-hand understanding of the aftersales sector is what lets me give you support that’s actually informed, and sympathetic to what the job is really like.

I understand that independent garage owners often feel alone at the top, with nobody to bounce ideas off. That’s where I come in.

All I can say is a big thank you. I feel like it's a new beginning and I also feel like I had lost my way but you have given me a map to making work again. The best thing I done to turn that corner was having your help and direction.

Sean Smith · Smith's Garage

Limited places

What's holding you back?

Tell me a bit about your garage and what you'd most like to fix. Asking costs nothing and commits you to nothing.

I'll come back to you personally, usually within two working days.
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